Town House Crackers
Town House Crackers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Town House Crackers have a 1.5 star rating from 62 reviews with ~89% unfavorable and only 3% positive; 82% say product quality must improve and many request a refund; consumers report billing and website dissatisfaction and high price level.
Key Takeaways for Future Customers
- Check Town House Crackers reviews for widespread reports of crumbly, thin crackers before buying.
- Expect many customers to seek a refund for damaged product.
Negative Feedback / Risk Areas
- Repeated customer complaints about crackers arriving crushed or crumbling and being too thin.
- Pricing concerns and criticisms of billing and website issues.
- Many mention poor response from customer service and request refunds.
Positive Feedback
Several reviewers still like the taste, flavor, and buttery notes, saying the crackers taste good despite quality problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Town House Crackers have a 1.5 star rating from 62 reviews with ~89% unfavorable and only 3% positive; 82% say product quality must improve and many request a refund; consumers report billing and website dissatisfaction and high price level.
Key Takeaways for Future Customers
- Check Town House Crackers reviews for widespread reports of crumbly, thin crackers before buying.
- Expect many customers to seek a refund for damaged product.
Negative Feedback / Risk Areas
- Repeated customer complaints about crackers arriving crushed or crumbling and being too thin.
- Pricing concerns and criticisms of billing and website issues.
- Many mention poor response from customer service and request refunds.
Positive Feedback
Several reviewers still like the taste, flavor, and buttery notes, saying the crackers taste good despite quality problems.
Media from reviews





Townhouse crackers
They used to be my favorite but when they break so easy I won't buy them any more, hope the company goes broke, make them thin to save a penny need to fire the person that did this!
User's recommendation: Make them thick again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |So dissappointed
- - Townhouse oval crackers were my favorite for years.
- - Now they don't taste the same and they fall apart; not good with cheese.
Just like the others. The townhouse oval crackers were my favorite for years.
Now they don't taste the same and they practically fall apart just looking at them. forget trying to put a piece of cheese on them.
- Crumbles all the time
Preferred solution: Make them like they used to be.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cracker crumbs not crackers
- - Town House crackers crumble.
- - Customer quit Ritz over crumbly crackers.
- - Customer asks if both crackers are made.
- - Customer wants thicker crackers.
Every time I buy the Town House brand they are in crumbs. I quit on Ritz because of this.
Do you make both crackers? Need to make them thicker like they use to be.
Stop cheating and make a decent cracker.
Do I need to go to store brand? Yuck!
- Flavor
- Crummy crackers
User's recommendation: If you need crumbs to top casseroles these are the crackers to buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pale cracker that looks like an oval club cracker.
Town house used to be my favorite cracker. Never will I buy it again. Very pale in color and breaks easily.
- Pale and break easily
User's recommendation: Do NOT buy.
To whom it may concern..long time purchases of ur brand of crackers,recently this past holiday we have purchased 3/5 boxes of crackers & they fall apart before we can too them...this is very concernin
Crackers falll apart
Numerous time after time same shit,crackers fall apart before topping,,...
.
Sincerely
Concern consume
Preferred solution: A decent cracker yesterday doesn't fall apart before topping It's great for soup but we lv our cheese & crackers
User's recommendation: Don't bye
Terrible product-town house crackers
- - The product used to be great.
- - The recipe has changed; they don't taste the same and crumble.
- - Quality is a low priority in corporate America.
This product used to be great. But it has succumbed to corporate america and wall street.
The recipe has changed so they dont taste the same and they all crumble into crumbs/.
I wouldnt even classify this as a cracker anymore. So much for quality which is a low priority in corporate america.
User's recommendation: Dont buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fragile crackers
Used to be my favorite, but not now. The crackers fall apart practically when you look at them.
Switching to another brand.
Townhouse is a waste of money. Don.
- Fall apart at the touch
Preferred solution: Nothing
User's recommendation: Don't purchase!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrumbs not crackers
Give the company your opinion.
The crackers break up before you get them out of the package. They are super thin and do not deliver when using them for snacks or anything else.
So disappointed. Not worth the price.
- Taste good
- Crumbles all the time
Preferred solution: Full refund
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrumbs
- - More broken crackers than whole pieces.
- - Flavor is weak.
- - Husband says all pieces are broken.
- - Only Mediterranean flavor available.
More pieces of crackers than actual crackers. The flavor could be better; somewhat weak.
Husband complained all broken. I would like more flavor added to the crackers. I don't know why, but Shop-Rite only had Mediterranean flavor and everything on the shelf.
I know everyone uses the COVID reason for everything being depleted. But get over it.
User's recommendation: I would still buy
CRUMBLY MESS
- - Have bought Townhouse Crackers for 50+ years, but not anymore.
- - The last three boxes were crumbly before the sleeve opened; switching to Ritz.
Have been buying only Townhouse Crackers for over 50 years. Not anymore.
The last three boxes were just a crumbly mess before the sleeve of crackers are even opened.
SWITCHING TO RITZ . You need to get this problem fixed !!
User's recommendation: Buying these crackers is a total waste of money.
The crackers are not as good as they used to be. They used to be really toasty and better now they’re real white hardly baked crumble every time you try to spread something on a cracker open up a pack
- - They crumble easily.
- - They used to be toasty and buttery.
- - You can't spread anything on them or dip with them anymore.
Crackers are no good anymore. They used to be toasty and buttery and you could spread anything on them.
All they do is crumble up. You cant put anything on them or dip anything with them anymore not good at all.
Crushed crackers
- - Townhouse crackers are a crumbled mess; about 95% are crushed.
- - We want quality restored; thinner crackers aren't the answer.
- - We are not buying them.
I used to love Townhouse crackers but now they are a crumbled mess. I had to throw the box out.
95% of the them are crushed and basically dust.
Go back to what you did before so we can buy your crackers again.
Making them thinner is not the answer. You may think it's better for your bottom line but not so we are refusing to buy them.
Thank goodness for Trader Joe's/
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBreaking
- - I enjoyed the buttery taste and light texture.
- - Last year crackers fell apart; I stopped buying them.
- - Others online report the same issue.
I have used these crackers for years! I love their buttery taste and light texture, but last year, when I purchased them, they fell apart terribly!
I had to stop buying them! I actually looked online and saw that lots of other people are having the same issues! This is not good business!
Please correct the problem. Thank you!
User's recommendation: Don't buy anymore until they are correct!
Mostly broken crackers
I love these crackers but they are always mostly broken which makes it hard for serving to guests! Maybe they should be package in trays.
User's recommendation: They are delicious if you don’t mind a box of broken crackers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFavor has changed
I detect a distinct chemical taste. The color has a bleached appearance. I wish they would return to the old recipe.
Preferred solution: Change in recipe
User's recommendation: Not as good as years past
Townhouse Crackers taste like *** now
- - They don't look, taste, or perform the same.
- - These crackers are garbage due to pale appearance and crumbly texture.
What happened? They don't look, taste, or perform the same.
Not buttery or salty, look pale, and disintegrate into crumbs at the slightest touch.
Someone needs to be fired. These Crackers are garbage.
User's recommendation: Don't Buy
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