
Town House Crackers
Town House Crackers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Town House Crackers has 1.5 star rating based on 76 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Taste good, Taste great, Love the taste.
Cons: Cracked & crushed, Crumbles all the time, Broken crackers.92% of users think that Town House Crackers should improve its Product/Service Quality.
50% of users say that they might use Town House Crackers in the future for similar services or products if the company resolves their current issue.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Town House Crackers has 1.5 star rating based on 76 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Taste good, Taste great, Love the taste.
Cons: Cracked & crushed, Crumbles all the time, Broken crackers.92% of users think that Town House Crackers should improve its Product/Service Quality.
50% of users say that they might use Town House Crackers in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don’t by this product", "Keep buying your products", "Wait for an improved product.", "Don’t bother buying this cracker.", "Do not buy".
Most users ask Town House Crackers for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews






































Just fed up with this problem
I was a big fan of townhouse crackers every time I Expect to get a box that not crumbled up I get disappointed.This needs to stop I dont want to waste my hard earned money on a bunch of crumbs
User's recommendation: Don’t by this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrackers are crumbling
I can no longer spread dip on your crackers, much less dip the cracker into a dip. The crackers crumble just trying to get one out of the package. If you can't make them hold together, I will be moving on to better crackers.
- Taste
- Crumble
Preferred solution: Better crackers. Fix the recipe so the crackers hold together
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCracker crumbs
Over the last 2 years, something has changed. The crackers now are so brittle there are fewer than 10 whole crackers per sleeve.
I'm tired of paying good money for cracker crumbs.
It looks like a lot of people are having the same experience. It's unfortunate since these are my favorite crackers, but I will have to find another brand.
- Taste great
- Only cracker crumbs fall apart
Preferred solution: Full refund
Overall excellent product
Simple. I purchased a bad batch of crackers.
From a satisfied customer. Continue to produce on of the best product on the market and I will continue to purchase. Keep up the great manufacturing.
I understand stand things can go wrong at time but thats understandable. This wont deter me from supporting you!
User's recommendation: Keep buying your products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I bought a box of your crackers and over half of them were crumbles
I dont know but they are costly to have them crumbled just letting you know thank you I would appreciate you replacing them
Scarce Product of shelves like Sea Salt dipping crackers Black Pepper crackers.crackers.
from 2020 on my stores in my area don't have much choice on Town House Crackers. Really hard to find Sea Salt crackers and Black Pepper crackers. 99% of the time they only carry Pita and Original in town house brand.

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Verified Reviewer |They still taste good but every box I have purchased, half of each sleeve is broken and crumbled. Is this the packaging or is this the handling.
My townhouse crackers have always been a staple in my house. But in the last year, every box I purchase has at least one or two sleeves that are crumbled. I might get every 8 to 10 crackers that are intact.
Hi Townhouse, can you please go back to how your crackers wasr before? They crumble easily and they ate smaller.
Crumble so easily. And they are smaller too.
Also, the crackers so not have the same buttery taste! Thank you.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Crackers crumble before you open the package
Why are you continuing to make a sub par product? Why?
You have done something in packaging to make the product cheaper to ship? Who knows? You need to fix the problem. Or, maybe you just don't care.
Crackers aren't cheap, and the public deserves an answer. This keeps happening, you are going to lose a lot of loyal customers. What is Kellogg Town House Crackers doing to improve the quality of these cracker.
So sad. Please note the Goya Cookies in this foil sleeve only, yet not one broken!
- Great taste
- Falls apart
Preferred solution: Full refund
User's recommendation: poor quality
Pro Quality Cracker
I have loved Townhouse crackers in the past. I considered them a high quality cracker.
Not now, the flavor is gone, the crackers are broken in the sleeve, and if you find one not broken try placing anything on itit crumbles.
I hope your shareholders are getting well compensated now, because it wont last long if this is the quality youre putting out in of your products. Greed.
User's recommendation: Don’t bother buying this cracker.
Fix the problem instead of giving new customers this headache. Eventually you won't be able to sell them.
Crumbs, crumbs, & more crumbs. Waiting for the original recipe to return. Now those were A rated crackers.
User's recommendation: Wait for an improved product.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bought 2 of the family size boxes and every sleeve of crackers in both boxes were cracked.
I purchased the item for one local grocery store near me however after discovering this issue with both boxes of Crackers I Returned them to the store I ordered from believing that someone dropped the boxes causing the cracked, broken and crumbly crackers. Therefore I went to a different grocery store in the area and bought (2) of the smaller size boxes (13.5 oz).
To my surprise both of the smaller boxes were cracked, broken and just crumbled when removing a few crackers from the sleeve. Therefore I returned these as well.
My belief is that Kellogg Co reduced the thickness of the crackers or change an ingredient in the recipe which in turn causes the crackers to crack and crumble. Not thick enough to hold together. Companies are cutting back in so many ways to compensate for the higher price of ingredients and in doing so has comprised the quality of the product thus is loosing customers.
I will NOT purchase this brand in the future. Another lost customer!
User's recommendation: Find another cracker comparable to this brand
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Last 3 Family size Boxes all had crackers already in crumbles or crackers that crumbled as soon as you picked one up
These are my favorite crackers, but lately they are different! They come crumbled in the box or crumble when you even pick one up.
Makes no difference where I purchase them they are all way too delicate! Not all are like I've been buying for years!
New formula? I will not continue to buy crumbs!
User's recommendation: But a different cracker
Will no ever buy this brand again. Have used for years but the new cracker is so fragile it is not worth it anymore. it is not
They break when you touch them and you can not put much of anything on them. CCCCCggggghhhhhjjjjjkkk
User's recommendation: Do not buy
Every cracker breaks!
Every company is making worse products now - and townhouse crackers are no exception. You can even feel that they aren't the same as they used to be.
They are thinner and crumble in your hands before you even put anything on them. Maybe I'll go try the Aldi knockoffs, they can't be any worse, right?
User's recommendation: Try and alternative, or generic brand. They won't be worse!

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Verified ReviewerDisappointed for months now.
I think they throw boxes out of the second story window before they ship them out. Doesn't matter what store you get them from, always broken coming out of the package.
If the Club guys can do it, so can you. Put them in a bag with air protection if you can't quit sitting on the boxes.
- Taste great
- Only for use in recipes these crackers will come broken into pieces
Preferred solution: Crackers that are not shattered
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We have the exact some problem. They are now just to thin !!!